[ Legal ]
Privacy Policy
Last updated: July 2026
[ 01 ]Who we are
NOOR Design & Build Ltd (“we”, “us”) operates www.noordb.co.uk. We are the data controller for personal information collected through this website. You can contact us at info@noordb.co.uk or on 07782 760 279.
[ 02 ]What we collect
When you submit an enquiry we collect your name, email address, telephone number, project address or postcode, project details, investment range and any photographs or drawings you choose to upload. We also collect basic technical information (such as browser type) needed to operate the site.
[ 03 ]How we use it
We use your information solely to respond to your enquiry, assess project suitability, arrange consultations and site visits, and — where a project proceeds — to prepare proposals and deliver our services. We do not sell your information, and we do not send marketing communications without your consent.
[ 04 ]Lawful basis
We process enquiry information on the basis of legitimate interest (responding to your request) and, where a project proceeds, contractual necessity. Where analytics or marketing cookies are used, the lawful basis is your consent, given through our cookie controls.
[ 05 ]Who we share it with
Your information is shared only with the people and systems needed to respond to your enquiry (for example our email provider). We do not share your details with third parties for their own marketing purposes.
[ 06 ]How long we keep it
Enquiry information is retained for as long as needed to handle your enquiry and for a reasonable period afterwards in case you return to us, after which it is deleted. You may ask us to delete it sooner at any time.
[ 07 ]Your rights
Under UK GDPR you have the right to access, correct, delete or restrict the processing of your personal data, and to object to processing. To exercise any of these rights, contact info@noordb.co.uk. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).
[ 08 ]Security
Enquiry data is stored securely with access restricted to authorised team members. This website is served over HTTPS.
[ 09 ]Changes
We may update this policy from time to time. The current version will always be published on this page.